Welcome to VERTRA Forum’s Terms of Use

Please read the entire Terms of Use and our Privacy Policy carefully and contact us with any questions.

This website www.vertraforums.com is owned and operated by VERTRA Forums Inc., (“VERTRA”, “we”, “us”, “our”), whose registered office is located at 20 Bay Street, Suite 1100, Toronto, ON M5J 2N8, Canada.

1.About us

VERTRA is an executive-level Forum organizer providing industry leading best practices, strategies and solutions by facilitating collaboration, community and the exchange of best practices between executive leaders. The Forum participants, including speakers, moderators, sponsors, delegates, partners and any other participant type are not employees of VERTRA unless it is specifically stated on this website and/or on the finalized Forum Agenda.


The following definitions are applicable to our Terms of Use:

Agreement” means all of the terms, conditions, disclosures and notices referenced or contained in these Terms of Use and all other VERTRA policies, including but not limited to any rules and procedures that may be published on this website and within our Privacy Policy.

Content” means any Content displayed, featured and/or made available for download throughout this website, including but not limited to articles, audio recordings, data, designs, documents, features, graphics, images, movie/video recordings, online applications, opinions, photographs, text, software, sounds, and any other information available on this website.

Services” means all products and services provided by VERTRA and the processes and procedures necessary to supply/fulfill all of the products and services, including but not limited to all Content, online applications and any other products and services available through this website.

User(s)”, “your” and “you” refers to all visitors whether individuals and/or organizations accessing and using to this website and/or our Content and Services.

  1. Acceptance of these Terms of Use

By accessing any part of our website or otherwise using our Content, Services and any products provided by VERTRA, you confirm:

(i) you have read, understand and agree to be b2ound by these Terms of Use and our Privacy Policy, which describes how we process any personal information you provide to us and we collect about you;

(ii) you represent you are giving VERTRA permission to process your personal information;

(iii) you warrant that all personal information provided by you is accurate;

(iv) you represent and warrant that you are of legal age to form a binding contract if you are of legal age;

(v) If you are accessing this website on behalf of another entity, you represent and warrant that you are authorized to accept these Terms of Use and have secured the approvals necessary to enter into binding contract on such entity’s behalf.

If you do not agree to or understand (or cannot comply with) any part of these Terms of Use and our Privacy Policy, you may not access this website or use our Services.

Communication by Email

To stay in touch with our Users, we use email and electronic forms of communication. As a User of this website, you consent to receive communications from VERTRA in an electronic form via the email address you have provided for contractual purposes. You also agree that the Agreement, that we provide to you electronically satisfy any legal requirement that such communications would satisfy if they were in writing.

Updates to these Terms of Use

VERTRA reserves the right to change, modify, add or remove portions of these Terms of Use at any time, at its sole discretion. We will post the amended Terms of Use on this website upon making any changes. Every time you use our site, please check these Terms of Use to ensure you understand them. By continuing to access and use this website following such notification, you signify your Agreement to any changes to the Terms of Use applicable at that time. Please do not use this website if at any time you choose not to accept these Terms of Use, including following receipt of any modifications made hereto.

  1. Use of our website and Services

Rights we grant you

This website, the Content and the Services are the property of VERTRA or it’s licensors. Subject to these Terms of Use and any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to make use of the Content and Services in accordance with these Terms of Use. These rights shall remain in effect until and unless terminated by you or us. You agree that you are using the Content and Services for your own personal and non-commercial use and that you will not alter, redistribute or transfer the Content or Services and the information displayed within the Content or the Services.

Right to withdrawal and to terminate accounts

VERTRA reserves the right but not the obligation to, determine whether any User conduct is appropriate and compliant with these Terms of Use, or refuse access to or terminate use of our Services, in our sole discretion, with or without prior notice to any User for any reason.

Changes to this website and Services offered by this website

VERTRA reserves the right to change, modify, add or remove Content, Services and any other product at any time, for any reason, at our sole discretion. VERTRA may also impose limits on certain features and Services or restrict your access to parts or all of this website without notice or liability. Your only right with respect to any dissatisfaction with any modifications made pursuant to this provision, or any policies or practices of VERTRA in providing this website, including without limitation any changes in the Content and Services and the amount and type of fees associated with the Content and Services, is to stop using this website and the Content and Services as set forth herein.

Prohibited Content

You agree that you will not transmit any Content, including but not limited to text, images, software or other information, under any circumstances on this website that:

(i) is unlawful or promotes unlawful activities;

(ii) implies that you are endorsed by or associated with VERTRA or any of our Content and Services without our prior written consent;

(iii) defames, abuses, harasses, stalks, threatens or incites violence toward any individual or group;

(iv) is pornographic, discriminatory or otherwise victimizes or intimidates any individual and/or group on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability;

(v) is spam, is machine- or randomly-generated, constitutes unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation or any form of lottery or gambling;

(vi) contains or installs any viruses, malware, trojan horses, worms or other Content that is designed or intended to disrupt, damage or limit the function of any software, hardware or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party;

(vii) infringes on any proprietary right of any party, including patent, trademark, trade secret, copyright, right of publicity or other rights;

(viii) impersonates any person or entity, including any of our employees, representatives or any Users;

(ix) or violates the privacy of any individual or organization.

User conduct

Using this website in any manner that could overburden, impair, damage or disable our network or servers, or interfere with any other User’s enjoyment and use of this website or the Contents and Services is prohibited. You may not attempt to gain unauthorized access to the networks, computer systems or Content and Services through hacking, password mining or any other means. We may implement any technical remedies and take any legal action to prevent the violation of this provision, in addition to our rights pursuant to these Terms of Use and to enforce this Agreement.

  1. Disclaimer of Warranties

The Content and the Services are provided for general and informative purposes only on this website. The information is not professional or investment advice. As such, it is not a replacement for qualified specialist, professional or investment advice and it is not intended to amount to advice you should rely on. We expressly disclaim all warranties, with respect to this website, the Content and the Services to the maximum extent permitted under applicable law, whether express, implied or statutory, without limitation, any warranties of merchantability, of satisfactory quality, fitness for a particular purpose, security, accuracy, title and non-infringement. Neither we nor any third parties provide any warranty or guarantee of any kind, express or implied, as to the operation of this website or the suitability, accuracy, errors, completeness, timeliness and performance of the Content and Services offered on this website for any specific purpose. Your correspondence and business dealings with third parties found through the Content and Services are solely between you and the third party. This website, the Content and the Services are provided by VERTRA “as is” without any warranty or guarantee of any kind.

  1. Limitation of Liability

VERTRA will not be liable for damages or losses arising from your use of this website, or the Content and/or the Services provided on this website or arising under this Agreement. VERTRA will have no liability for any delay or failure due to matters beyond our reasonable control. To the maximum extent permitted by applicable law, in no event will VERTRA nor its directors, shareholders, officers, employees, agents and representatives be liable to you for any loss of profits, use, data, goodwill, or other intangible losses, or for any incidental, indirect, special, consequential or exemplary damages, however arising, that result from:

(i) your access to, or use, or inability to access or use the Services or this website;

(ii) any conduct or Content of any third party on the Services;

(iii) any Content obtained from the Services;

(iv) the use, disclosure, or display of User Content;

(v) unauthorized access, use or alteration of your transmissions or Content;

(vi) the Services generally or the software or systems that make the Services and this website available; or

(vii) any other interactions with us or any other User of the Services, whether based on warranty, contract, tort (including negligence) or any other legal theory, and whether or not we have been informed of the possibility of such damage, and even if a remedy set forth in this Agreement is found to have failed of its essential purpose.

  1. Release and Indemnification

By accessing and using this website and/or the Content and Services offered, you acknowledge that your legal remedies are limited to claims against third parties who have caused you harm. You agree to indemnify and hold harmless VERTRA and/or its respective affiliates, suppliers, licensors and successors and its directors, shareholders, officers, employees, agents and representatives from and against any and all claims, expenses, including reasonable legal fees arising out of your use of this website and/or the Content and Services, including but not limited to your violation of this Agreement. If you have a dispute with one or more Users, you release VERTRA from claims, causes of action, demands and damages (actual and consequential) of every kind and nature whatsoever, known and unknown, arising out of or in any way connected with such disputes.

8.Linking and third-party Content

Links to other websites

This website may contain links to other external websites. These links are provided only for your convenience. We do not control the Content made available through links to other websites. Our links to other websites do not signify that we endorse those external websites. We are not responsible or liable for the Content on any other website.

Links to our websites

You may not link to any pages of our website without prior written consent from VERTRA. Please contact us a info@vertraforums.com for further information.

No authorization to use third-party Content

There may be Content from third parties on this website, such as but not limited to, speaker bios/profiles, images, interviews, research papers and links to other websites. We are not responsible for that Content and we do not control, maintain or endorse such Content. This Agreement does not authorize Users to distribute, publicly display, publicly perform, make available, alter or otherwise use any third-party Content except as permitted by our Terms of Use.

  1. Intellectual property rights

Intellectual property, copyright and trademarks

VERTRA and all other identifying/proprietary marks (e.g. trademarks, service marks, slogans or other indicators) displayed or used on this website or as part of the Services are registered or common law trademarks or service marks. These marks may not be reproduced, downloaded, copied, distributed or modified in any way without prior consent provided by VERTRA in writing.

The Content, Services and any other information displayed are owned by VERTRA and/or its licensors and are protected by applicable domestic and international copyrights, trademarks, service marks, patents or other proprietary rights and laws. You are strictly prohibited from and shall not copy, create derivative works from or based upon, distribute, download, frame, license, link, perform, post, publicly display, publish, reproduce, record, sell, transmit or in any other way exploit any portion of the Content, Services or any other information displayed, in whole or in part, other than for the specific intent of promoting, marketing or purchasing the Services. Any rights not expressly granted to you are reserved by VERTRA. Any violation of copyright laws may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please notify us by emailing info@vertraforums.com with the following information in English:

Note: If you are asserting infringement of an intellectual property right other than copyright, please specify the intellectual property right at issue (e.g., ‘trademark’ or ‘service mark’).

(i) an electronic or physical signature of a person authorized to act on behalf of the copyright or intellectual property owner;

(ii) a description identifying the copyrighted work or other intellectual property that you claim is being infringed;

(iii) a description identifying where the material that you claim is infringing is located on our website including a URL;

(iv) your address, telephone number, and email address;

(v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright or intellectual property owner, its agent, or the law; and

(vi) a statement by you, made under penalty of perjury, that the above information is accurate and that you are the copyright or intellectual property owner or are authorized to act on behalf of the owner.

VERTRA may terminate a User account and/or access to this website if we determine that a User has infringed on the copyright or intellectual property of others, including VERTRA’s rights.

  1. Governing Law and dispute resolution

Please submit any customer concerns to info@vertraforums.com. Typically, complaints and disputes can be resolved to the satisfaction of customers quickly. Users agree that the following provisions will apply:

Governing Law

This Agreement shall be governed by, and construed in accordance with, the laws of the Province of Ontario. You and VERTRA agree to submit to the exclusive jurisdiction and venue of the courts located in the City of Toronto, Province of Ontario, Canada.


All claims, disputes or controversies that occur between a User and VERTRA relating to the interpretation or implementation of any of the provisions of this Agreement are to be settled by private, confidential and binding arbitration held in the City of Toronto, Province of Ontario. Arbitration claims will be conducted in accordance with the provisions of the Arbitration Act, 1991, SO 1991, c 17, or any successor legislation, as may be amended from time to time. Subject to any right of appeal, the decision arrived at by the arbitrator shall be final and binding. Any decision or award as a result of any such arbitration proceeding shall be in writing and shall provide an explanation for all conclusions of law and fact and shall include the assessment of costs, expenses, and reasonable legal fees.

Any such arbitration shall be conducted by an arbitrator experienced in the business-to-business events industry and shall include a written record of the arbitration hearing. Such arbitration shall be conducted by a single arbitrator. The arbitrator shall be appointed by agreement between the parties or, in the absence of an agreement, such arbitrator shall be appointed by a judge of the Superior Court of Justice (Ontario) in Toronto upon the application of any of the parties. The parties reserve the right to object to any individual who shall be employed by or affiliated with a competing organization or entity.

Class Action Waiver

To the maximum extent permitted under applicable law, and except where explicitly prohibited under statute, Users hereby waive any right they may have to assert class action or representative action claims against VERTRA and/or it’s respective, affiliates, suppliers, licensors and successors and its directors, shareholders, officers, employees, agents and representatives, related to any claim, dispute or controversy arising out of or related to the Agreement. Where applicable, Users hereby agree to opt out of any class proceeding against VERTRA otherwise commenced.

  1. General

Section headings and summaries

Throughout this Agreement, each section includes headings, titles, captions and summaries for your reference only and in no way define, construe, limit or affect the scope or substance of any provision of this Agreement.

Users must be over age 18.

Users must be over age 18. You represent that you are over the age of 18 by accessing and using this website. VERTRA does not target our Content or Services to those under 18, and we do not permit any Users under 18 on our Services or this website.

Availability and use outside Canada

If you access this website, the Content and the Services from outside Canada, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. If you access this website from outside Canada, you acknowledge that any personal information you provide will be processed in Canada or other geographies as selected by us in our sole discretion, and you hereby consent to the collection and processing of your personal information in a manner that is consistent with this Agreement and our Privacy Policy.

We may monitor interactions

At our discretion, we, or technology we employ, may monitor and/or record your interactions with the Services. More information is available on our Privacy Policy.

Violation of this Agreement

VERTRA reserves the right to seek all remedies available at law and in equity for violations of this Agreement, including without limitation the right to block access from a particular internet address.


Users may cancel this Agreement at any time by simply discontinuing their use and access of this website, the Content and the Services. VERTRA may terminate your access to any part or all of this website and the Services at any time, with or without cause, with immediate effect, if VERTRA decides in its sole and absolute discretion for any reason whatsoever to do so.


If any part or provision of this Agreement shall to any extent be declared invalid, illegal or incapable of being enforced by any rule of law or public policy by a court of competent jurisdiction, then the validity of remainder of this Agreement, or the application of such part or provision in circumstances other than those as to which it is so declared invalid, illegal or incapable of being enforced shall not be affected thereby, and each part and provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law.

No assignment

We may assign or delegate these Terms of Use and/or our Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under these Terms of Use or Privacy Policy, without our prior written consent. Any unauthorized assignment and delegation by you is null and void.

Entire Agreement

By browsing and using this website, you acknowledge that you have read, fully understand and accept these Terms of Use and consent to be bound by these Terms of Use. You further acknowledge that this Agreement, in combination with all policies of this website, including but not limited to the Privacy Policy, constitute the entire Agreement between you and VERTRA and that it supersedes any prior proposal, understandings and Agreements, oral or written, and any other communications between us relating to the subject matter of this Agreement.


If you have any questions about these Terms of Use, please contact us directly by sending an email with your questions to info@vertraforums.com.

Last Updated: February 1, 2018